Terms and Conditions – The Harp Clinic
These Terms and Conditions outline the rules and regulations for using the services of The Harp Clinic. By booking an appointment or accessing our services, you agree to comply with these terms.
Services & Appointments
- All treatments are subject to consultation and professional approval.
- We reserve the right to withdraw or cancel services where necessary (e.g., medical contraindications).
- A deposit is required at the time of booking to secure your appointment.
- If you cancel with less than 24 hours’ notice, you will forfeit your deposit.
- Cancellations or no-shows outside this timeframe may also result in loss of deposit or additional cancellation fees.
Payments & Refunds
- Payments must be made in full at the time of treatment unless otherwise agreed.
- Refunds are not offered for completed treatments. If you are unhappy with your results, we encourage you to contact us for a review and support.
Liability & Expectations
- Information on our website, leaflets, or social media is provided in good faith, but we do not guarantee accuracy or availability at all times.
- The Harp Clinic is not liable for delays, errors, or website downtime.
- Results from treatments vary between individuals; no outcome is guaranteed.
Photography & Records
- Clinical photographs are required as part of your medical record.
- You will be asked separately for consent before any photographs are used for marketing or social media.
Copyright & Content
- All clinic content, including images, text, and branding, is the property of The Harp Clinic.
- Content may not be copied, adapted, or used for commercial purposes without written permission.
User Conduct
Customers must not:
- Engage in unlawful behaviour, hate speech, harassment, or bullying.
- Promote spam, unsolicited advertising, or unauthorised commercial activity.
Account & Services Suspension
- We reserve the right to suspend or refuse services to anyone who breaches these terms or behaves inappropriately towards staff.
Changes to Terms
- The Harp Clinic may update these Terms and Conditions at any time. Continued use of our services implies acceptance of the latest version.
Contact Us
For questions about these Terms and Conditions, please contact us:
The Harp Clinic